Speaker Date Topic
Lisa Hare - Program Manager Froedtert Health Aug 07, 2020
Customer Experience and Performance Excellence
Customer Experience and Performance Excellence

Lisa Hare is the Program Manager for Customer Experience & Performance Excellence, a Froedtert Health department designed to create exceptional patient and customer experiences through coaching and training of evidence based communication best practices. In 2013, Froedtert transitioned from an external service coach to a new internal team called Performance Excellence.

She developed her coaching skill set and was trained and validated through this external coach and was a founding member of the Performance Excellence team. This past November she celebrated 15 years with the organization. Lisa is a trained LifeXT coach; a science based program designed to help improve wellbeing, eliminate burnout, increase resiliency to stress, increase focus and promote teamwork. She is a gifted presenter and loves to connect or reconnect people back to purpose. She prides herself on her ability to inspire and enjoys working with Froedtert Health partners in the community.

Lisa completed her Master’s degree in Organizational Leadership and Administration in December 2018, with a focus on mindfulness in leadership, a topic she is very passionate about.

Tom Platenburg - Executive Director of WAS Aug 14, 2020
This Year's World Affairs Seminar
This Year's World Affairs Seminar

Tom Plantenberg assumed the position of Executive Director of the World Affairs Seminar in 2008. He has reorganized the Board of Directors and created a multi-national, high-profile Advisory Board. Tom Plantenberg is a Certified Fund Raising Executive (CFRE). He is accredited by the Association of Health Care Philanthropy, and a Fellow and Past President of the Wisconsin Hospital Public Relations and Marketing Society. He retired in 2007 from the U.S. Navy Reserve at the rank of Captain.